Services consist of project scheduling, tracking milestones, developing test and contingency plans, managing resources, and ensuring the successful completion of project deliverables.
Core Team Orientation
Orientation services provide a foundation for the core team to better understand the system capabilities of the solution they've purchased before deciding on the specific configuration.
Analysis & Planning
Our analysis or blueprinting workshop is intended to identify the desired software design and specific outcomes to meet your company's objectives.
System Configuration Services
The mapping or re-engineering of business processes that are configured with the toolset of the software solution. This process is similar to framing the inside of a house with 2 x 4's.
Data Extraction Services
This service collects the identified data elements from the client's existing system(s) and converts the data for use in the new system.
User Acceptance Testing
This pre-production process provides the core team with scenarios and support to facilitate the review and testing of system configuration to ensure a successful delivery of your 'live' system.
Core Team End User Training
Training is delivered to the core team using client data with the system configured just before "go-live". We find training with client data vs. sample data is significantly more effective.
"Go-Live" Support & System Stabilization
Your Solution Consultant will provide support for the core project team and supplemental adjustments as the system is transitioned from staging to your 'live' production environment.
Integration & Testing Services
This service is designed to understand the expectations for any inbound or outbound integration touch points. Typically third party systems include payroll providers, insurance carriers or LMS.