Serving as an Extension to Your Team

HRMS has designed Managed Application Services (MAS) to meet every budget, to tackle one-time and ongoing system configuration and optimization needs. Our flexible MAS plans leverage the talents and experience of our consultants to assist your team to overcome challenges hindering the effective utilization of HR, Payroll and people technology.

Whether your business needs application training, increased adoption, improved system performance, configuration or customization assistance, system guidance, best practices, or just simply ongoing dedicated support, HRMS can provide a personalized package of services to ensure your HCM/Payroll investment stays in alignment with your objectives.

EPICOR HCM SERVICES

Pay-As-you-go

• Standard Hourly Rate
• Responsive Support
• No Long Term Commitment
• Purchase Just What You Need

Standard Pre-pay

• Discounted Hourly Rate
• Consistent Project Resources
• First Available Scheduling
• Purchase Blocks of Hours

Premier Pre-pay

• Lowest Hourly Rate
• Dedicated Project Resources
• Priority Scheduling
• Purchase Monthly Blocks of Hours
• Annual Unlimited Packages

MANAGED APPLICATION SERVICES

System Health Checks & Audit Assessments

Assess your production environment and identify gaps and areas for improvement; evaluate reporting requirements and analyze your system’s configuration for effectiveness and efficiency.

Optimization Services

Access and evaluate current processes and system configurations to provide recommendations and deliver changes for improvement to ensure maximum efficiency and return on investment.

Staff Augmentation

Need an extra hand? As a reliable extension to your team, our certified solution and domain experts are available to supplement HR or payroll system resources you may be missing.

Custom End-User Training

Personalized training to your core team and end-users pre and post “go-live”. These tailored training services are delivered either remote or onsite with learning materials and job aids.

Project Management

We continue to provide project governance for future implementation phases. Developing and executing on a plan to ensure a successful outcome aligned with your goals and business objectives.

Administrative Application Support

Beyond technical support, we can provide a responsive and dedicated resource 24/7 to help guide your system administrators as they become experts in utilization of your solution.

Solution Upgrades

Every solution has new releases and service packs to improve and extend their application capabilities. We will review and guide you through these releases every step of the way.

Workflow Event Configuration

Make the processes that drive your business more effective and efficient with end to end automation. We configure and deploy workflows with your business process logic and approval requirements.

System Administration and Security

Apply content design, perform field and page updates, monitor user accounts and permissions, control system access, setup audit controls, configure workflow events and much more.

Reports, Dashboards, BI and Analytics

Our consultants will assist your team in identifying, extracting and arming decision-makers with accurate, timely and comprehensive operational data to make informed business decisions.

Additional Post Go-Live Services

Whether you have specific system configuration needs or just need a domain expert to help design better ways to utilize technology, HRMS can provide personalized services to meet your objectives.

ADDITIONAL SERVICES

Related Success Stories

Hear what our clients have to say about their UKG Implementation Experience