ONE Health Ohio’s UKG implementation was made possible by the dedication of their HRMS Client-Side Service resources, who were always available providing invaluable support and expertise. 

ONE Health Ohio is a Federally Qualified Health Center (FQHC) that has provided primary medical and dental care to northeast Ohio communities since 1986. Their mission is to improve the health and well-being of people in our communities by providing quality health care, particularly to the uninsured and underinsured.


Denise Moore, Payroll Supervisor, discusses how HRMS’ UKG Client-Side Services helped ONE Health Ohio work through the expected and unexpected transitions for a successful implementation.

Even with some prior HR systems implementations experience, transitioning to a new HCM can be daunting for any HR team. After all, there’s a lot to learn and know with all of the features and functionality available in UKG that led to your decision to launch it in the first place.

HRMS helped ONE Health Ohio move to UKG, putting the team at ease with the entire process and level of work involved. Twice in fact! During the HCM implementation, department turnover occurred at ONE Health Ohio. With these management changes, set-up needs and expectations changed too. The constant in this whole transition of platform and people was HRMS and their Client-Side Services. There was no hesitation in helping the ONE Health Ohio team with any aspect of the project, bringing it to a successful launch. 

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